A WarX notice means we believe a URL, channel, listing or account is using a client's film, music, brand or other protected material without permission. The notice names the material and the address we want removed. Read that address first. It is the only thing the notice is about.
If the material is not yours to publish
Remove it and do not upload it again. Deleting the file, the post or the listing is the full response most recipients need to make. Tell us the URL is down if the notice asks for confirmation. Re-uploading the same work under a new link is treated as a new infringement, not as a reply.
If you are allowed to use the material
Reply with the facts. Say who you are, quote the URL in the notice, and explain the licence, the distribution agreement, or the reason the match is wrong. A reviewer using an agreed clip, or a seller who is on the rights holder's authorised list, should say so and attach the agreement or the account name the rights holder will recognise. We would rather correct an allow-list than leave a licensed copy offline.
How to file a counter-notice
A counter-notice is the formal version of that reply. Send it to the contact on the notice, or via the contact form, and include:
- Your name, address, email and phone number.
- The URL or account the notice identified.
- A statement that you believe the material was removed by mistake, and why.
- A statement that you will accept service of process if the rights holder disputes your claim.
- Your signature, which may be typed.
We pass a complete counter-notice to the rights holder. If they do not take the dispute further within the time the platform requires, the platform may restore the material. An incomplete reply that only says "this is fair use", with no name and no URL, is not a counter-notice and will not be treated as one.
What not to do
Do not ignore the notice. Do not threaten the sender. Do not publish the client's private contact details. If you think the notice itself is wrong, the counter-notice is the route. The About page answers the same question in short form: review the content, and if you believe it is a mistake, submit a counter-notice or work with the copyright owner.